Terms of Service

Effective Date: November 7, 2025

---

1. Introduction

Welcome to TrailQuest Gear (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://www.trailquestgear.com (“Website”) and any related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

---

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
If you are using the Services on behalf of a company or organization, you confirm that you have the authority to bind that entity to these Terms.

---

3. Accounts and Registration

3.1 Account Creation

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate, complete, and current information during registration.

• Maintain and promptly update your account information.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials.

• All activities that occur under your account.

• Notifying us immediately of any unauthorized use or suspected breach of security.

We are not liable for any loss or damage arising from your failure to protect your login information.

---

4. Orders and Payment

4.1 Product Availability

All products listed on our Website are subject to availability. We reserve the right to limit quantities, discontinue items, or update product information without notice.

4.2 Pricing

Prices for our products are listed in United States Dollars (USD) and are subject to change without notice. We are not responsible for typographical errors or pricing inaccuracies.

4.3 Payment Terms

Accepted Payment Methods: Visa, MasterCard, American Express, Apple Pay, Shop Pay
Payment Processing: All payments are processed securely through Shopify Payments.
Billing Information: You agree to provide accurate billing and contact details.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product or service availability

• Errors in pricing or product descriptions

• Suspected fraudulent or unauthorized activity

If your order is canceled after payment has been made, you will receive a full refund.

---

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for detailed information about our shipping terms, carriers, and estimated delivery times.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Title and risk of loss for products pass to you upon our delivery to the carrier.

---

6. Returns and Refunds

Please refer to our Return and Refund Policy for information regarding returns, exchanges, and refunds.

---

7. Intellectual Property Rights

7.1 Ownership

All content on our Website, including text, graphics, images, logos, designs, and software, is the property of TrailQuest Gear or its licensors and is protected under copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes.

7.3 Restrictions

You agree not to:

• Copy, reproduce, or resell any portion of the Services or content without written permission.

• Use our trademarks, trade names, or logos without authorization.

• Attempt to decompile or reverse-engineer any software or code associated with the Services.

---

8. User Content

8.1 Submissions

If you submit, post, or share any content (“User Content”) on our Website, you grant TrailQuest Gear a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content for marketing and operational purposes.

8.2 Prohibited Content

You agree not to post or share any content that:

• Is illegal, defamatory, harassing, obscene, or otherwise objectionable.

• Infringes upon any copyright, trademark, or other intellectual property rights.

---

9. Prohibited Activities

You agree not to engage in activities that could:

• Violate any applicable local, state, national, or international law.

• Interfere with the functionality or security of our Website.

• Attempt to gain unauthorized access to our systems, accounts, or data.

• Use automated systems or bots to scrape, collect, or harvest data from our Website.

---

10. Disclaimers and Warranties

10.1 “AS IS” Basis

Our Services are provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind, express or implied.

10.2 No Warranty

We do not guarantee that:

• The Services will meet your specific requirements.

• The Services will be uninterrupted, timely, secure, or error-free.

• The results obtained from using the Services will be accurate or reliable.

---

11. Limitation of Liability

In no event shall TrailQuest Gear, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use the Services.

• Any unauthorized access to or use of our servers or your personal information.

• Any interruption, error, or delay in transmission.

Our total liability to you shall not exceed the total amount paid by you for the product or service in question.

---

12. Indemnification

You agree to indemnify and hold harmless TrailQuest Gear, its affiliates, and employees from any claims, damages, losses, or expenses arising out of:

• Your use of our Website or Services.

• Your violation of these Terms.

• Your infringement of any third-party rights, including intellectual property or privacy rights.

---

13. Termination

We may suspend or terminate your access to our Services, without prior notice, if you violate these Terms or engage in conduct harmful to our business or other users.
Upon termination, all rights granted to you will immediately cease.

---

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the courts located in Wayne, New Jersey, United States.

---

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will take effect immediately upon posting on this Website.
Your continued use of our Services following any changes constitutes acceptance of the new Terms.

---

16. Miscellaneous

16.1 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.2 Entire Agreement

These Terms, together with our Privacy Policy and Billing Terms, constitute the entire agreement between you and TrailQuest Gear.

16.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights.

---

17. Contact Information

If you have any questions about these Terms, please contact us:

TrailQuest Gear
📞 Phone: 973-832-0265
📧 Email: support@trailquestgear.com
🏢 Address: 155 Willowbrook Blvd, Ste 110, Wayne, New Jersey 07470, United States