Product Quality Guarantee

At TrailQuest Gear, your satisfaction is our top priority. We proudly stand behind the quality of every item we offer, ensuring each product meets our standards for durability and performance. All products include a manufacturer’s warranty—for full details, simply contact us and we’ll be happy to provide the information you need.

What if My Product Arrives Damaged?

Please take a moment to inspect your package upon delivery. If you notice any visible damage—even to the outer box—be sure to note it when signing for your shipment. If you can’t open the box immediately but suspect an issue, write “suspect damage” on the delivery receipt.

If your order arrives damaged, please email photos to support@trailquestgear.com, and we’ll arrange a replacement or refund within one business day. Our goal is to make every experience with TrailQuest Gear as seamless and reliable as the products we provide.